Posts Tagged ‘Second Life’

Release Candidate 2 available now

Friday, July 18th, 2008

The Release Candidate 2 upgrader can be obtained by clicking the green ball on animation island. The object will turn your old EZ Animator Deluxe (v1.0.4 and above) into a shiny new one without you having to move all the animations. I’ve also added instructions on the web on how to do the upgrade. And rather than make another long post about what the update contains, take a look at the posts I’ve tagged with Updates.

If you have previously upgraded to Release Candidate 1, you can just use this updater and run the process again.

Please note, only people who own the EZ Animator Deluxe already can get the update. If you think you own one and it’s not giving it to you, IM Keiki Lemieux.

I’m particularly interested in finding out if this version is any smoother than previous versions. If you find problems, please IM me.

UPDATE: Bugs squashed after RC2:

  • Fixed and Current, 7/18: Self animation off led to repeated “Stop All Animations” in Dance or Random mode.
  • Fixed and Current, 7/19: The updater itself wasn’t showing the instructions.
  • Fixed 7/19: Text reads flight assist on/off instead of flight boost on/off.
  • Fixed 7/19: Sit on/off status incorrect after update, fixed by reset.
  • Not Fixed Yet: Hugs should turn off your AO and turn it back on when the hug is over.
  • Not Fixed Yet: Minimized HUD does not remember maximized position when detached and attached again.

I’ve updated the upgrader, you might want to grab it again, if you got it yesterday, but the only real change was the one bug fix from yesterday. I didn’t think it was worth it to do a whole new Release Candidate for it.

I’ve also added a pink prism you can touch to receive some extra items you may need if you never had version 1.2.0, like the notecard with all the radio streams and HUDDLES Group Radio, the gestures which allow you to press buttons on the hud by click F2-F12, and most important, the ZHAO II Notecard converter.

Bug Squashing

Thursday, July 17th, 2008

I’m working on bug squashing right now. I’ve had a number of strange reports of Dancers not working properly. I’ve been going over the relevant scripts and trying to optimize them. I think I’ve had some success, but it will require some testing. Here is a list of other things I’ve changing:

  • Various changes to optimize for dancing and to try to reduce lag bubble moments.
  • Made a small change that allows you to choose a Dance while in Dance or Random mode, without popping you out of those modes. Choosing a macro or animation while in Sit Anywhere mode, pops you out of Sit Anywhere mode.
  • Playing a macro or animation pops you out of Sit Anywhere mode. By the way, in case you haven’t noticed the new Sit Anywhere button, it’s on the AO buttons, lower right. It looks like arrow pointing down.
    Sit Anywhere
  • Whitespace at the beginning of an emote should no longer be stripped.
  • Sit Anywhere animation changes when you select a new one via the menu.
  • Fixed a number of small problems when Hugs are not accepted.

After some more internal testing, I hope to set out a new Release Candidate by tomorrow.

Want to try the Release Candidate for version 1.2.1?

Thursday, July 10th, 2008

What is a Release Candidate?

A version of a program that nearly ready for release but may still have a few bugs; the status between beta version and release version.

The Release Candidate upgrader can be obtained by clicking the green ball on animation island. The object will turn your old EZ Animator Deluxe (v1.0.4 and above) into a shiny new one without you having to move all the animations. I’ve also added instructions on the web on how to do the upgrade. And rather than make another long post about what the update contains, take a look at the posts I’ve tagged with Updates.

Please note, only people who own the EZ Animator Deluxe already can get the update. If you think you own one and it’s not giving it to you, IM Keiki Lemieux.

UPDATE: Changes/bug fixes as of Friday, July 11th:

  • When using the button to sit anywhere (lower right button on the AO buttons), you can now change the sit using the groundsit menu.
  • HUDDLE gives feedback when you change the name for emotes (/99set name Keiki).
  • /99n MacroName was only working properly for the first 10 macros. It’s fixed now.

Outrider Sells Copyable Animations

Wednesday, July 2nd, 2008

I’ve added Outrider Animations by Zach Wolfe to my list of animators who sell their animations as copyable/no transfer. Remember always look for animations that are copyable/no transfer. They are a lot harder to lose than ones which are no copy.

Second Life Animators who sell copyable dances, poses and animations

Friday, June 20th, 2008

The other day I ran into Luth Brodie, a friend and fellow animator in Second Life. We got to talking about the state of the world and I was complaining about the Detach Bug, and how many people have been coming to me for help. I said to her, “You must be getting a lot of requests to replace animations with all the lost inventory.”

Reel Expression“Nope,” she said. “I haven’t been getting any requests.”

Why not? I’m sure many animators have been crushed by the number of requests for replacements. Well, it’s because Luth has been selling her animations as copyable/no transfer. Since her customers can copy their animations, they never lose them. Sure they might lose a HUD or two, but no problem. They just get a new AO, and copy the animations inside again.

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Linden Lab Customer Service Improving?

Friday, June 20th, 2008

It seems to be, at least when it comes to the Detach Bug which has been eating HUDs for the last few months. As I blogged about in April, there is a way to get your HUDs and other attachments back when they disappear after detaching. But only Linden Lab customer service can do it for you.

But there were two problems.

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Reproducing the Detach Bug

Tuesday, May 20th, 2008

Do not wear or attach a hud that is sitting on the ground (rezzed in world). Instead, right click on the object and choose Take, then wear it from your inventory.

Why?

Nock Forager found a way to reproduce the detach bug and posted it at jira.secondlife.com:

1. Open build menu.
2. rez new box object.
3. rename it “Object A”.
4. Attach “Object A” to Left hand.

- Open inventory list and use filter key “object” make easier what will happen. -

5. You see “Object A” under the Objects folder.
6. Copy “Object A” and paste it in same folder.
7. Rename new “Object A” to “Object B”.
8. Drop “Object B” on floor (rez it).
9. Wear “Object B” directly from floor.

Obserbed:
“Object A” dissapear from inventory.

“Object B” appear under the Library folder as “worn on left hand”, but it just a shadow. You can’t rez it. And relogging make it completely disappear.

Should be:
“Object A” should remain under Objects folder as unweared.
“Object B” should located under Objects folder.

Notice that he is attaching these objects directly while they sit on the ground. This may not be the only way to trigger this bug, but it only reinforces what should be a law for HUDDLES users. Once again:

Do not wear or attach a hud that is sitting on the ground (rezzed in world). Instead, right click on the object and choose Take, then wear it from your inventory.

If you have suffered from this bug, please post a comment to confirm whether or not you ever wear your HUD directly from the ground.

All Users (Basic and Premium) Should Be Able to Request an Inventory Repair

Sunday, May 11th, 2008

It’s simply unacceptable that Linden Lab has no pathway for Basic users to recover lost inventory. Inventory Loss is still pervasive. There has been a rash of inventory problems in the last couple of months. Basic users who lose inventory are typically power users in Second Life. They rent land, they buy lindens on the Lindex and they are the bulk of customers who buy products from content creators. It’s appalling that Linden Lab’s official response to their plight is “go premium or go away.” Collectively they contribute mightily to Linden Lab’s bottom line, they deserve at least some minimal service when their property disappears because of Second Life’s faulty code.

There should be a quick and easy way for Basic users to request an inventory repair from customer service. They should add either a way for a Basic member to request one, or a way for all of us to run one ourselves through the website.

Please take the time to vote for this issue on the jira: https://jira.secondlife.com/browse/WEB-656

Basic Member who Lost Inventory?

Monday, April 21st, 2008

I now strongly suggest anyone who is a basic member of Second Life and who has lost inventory to become a premium member so that you can get customer support on the matter. I have been hesitant to recommend this because I was not sure that it would help. However, over the last few days, I’ve heard of several cases of people who have managed to get support and retrieved their lost HUDs (and other items).

In the mean time, I’m going to research other ways we can lobby Linden Lab to both fix the bug that is causing this latest rash of inventory losses and to create a channel where Basic members can get support for inventory issues.

I also found this issue on jira, I think this deserves many, many votes: To gather Inventory loss troubleshooting data, let Basic users submit tickets for loss.

Inventory loss bugs affect many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it’s needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn’t seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Please note, this issue is not specifically requesting that Linden HELP Basic users (though actually I think it should when we lose items)…it is requesting that we be ALLOWED to help Linden! By giving them data (ticket info) to help them track down bugs that affect everyone.

It’s not enough. Inventory loss should be something that all users of Second Life should be able to get support for, but it’s a start.

If you lose inventory, make sure you get support from Linden Lab

Saturday, April 19th, 2008

PLEASE NOTE: If this has happened to you, please add your comments to this jira entry about the detach bug explaining all the steps you took before the HUD disappeared. Also, for everyone else, please log in and vote for it.

JUNE 23 UPDATE: In order to get help for this, I now advise that you open a support ticket about this. Linden Customer Service has made significant progress in the last couple of weeks to address this. Open a ticket, explain clearly what happened (that your attachment disappeared from your inventory after detaching, after a crash, or after it was replaced by another attachment). Ask for a Directory Repair or Inventory Restart. It will work. At least I don’t know of a case when this fix has failed to return HUDs lost in this manner.


The last few weeks, I’ve seen a definite spike in inventory problems. I think it is a new bug, and it’s hitting some people multiple times. There are many variations, but the basic problem is that some HUDs are disappearing from inventory simply when they are detached, often but not always when they are replaced by a different HUD.I was skeptical that Linden Lab support would be helpful, but one of my customers did report that they recovered their lost HUD with all the animations still inside. It took some persistence, but they were able to recover the item when a Linden employee used a particular utility to recover lost/corrupted objects. It doesn’t always work, but it often does.

I sent this Linden an IM to thank them and to ask some follow up questions. I’ve removed their name so that he doesn’t get swamped with direct support requests. As always, you should go through the official channels to get support. However, I thought many of my customers would want to know some of the things that he said:

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