Archive for the ‘Help’ Category

For customer support, contact Connor Trudeau

Saturday, February 20th, 2010

The best way to get prompt customer support is to IM Connor Trudeau in Second Life. Do not drop notecards or send IMs to Keiki Lemieux, almost all issues should be directed to Connor Trudeau via IM. Because of some personal issues, I have not kept up with correspondence directly to Keiki Lemieux, nor have I kept up with the comments on this blog. However, Connor has kept up and can usually help you within 24-48 hours with any problem.

I will be trying to keep up with correspondence and blog comments going forward from today.

Can I use couples dance animations in the EZ Animator Deluxe?

Saturday, September 20th, 2008

Well, the answer is maybe. Ok, let me explain what I mean.

When people talk about couples dance animations, they are usually talking about the syncronised pose balls you see on the floor at many clubs. They are slow dances or salsas or some other dance, they are designed to work inside poseballs and getting them to work in a HUD is often either difficult or impossible.

The reason they work in poseballs is because you can easily align two avatars correctly with a set of poseballs. In order for the avatars to look like they are dancing together, you really want them in just the right position with just the right rotation.

Now, HUDs can handle some syncronised animations, but they need to be designed to work with them. The best example of this is a hug animation. When you initiate a hug, the two avatars are squished together and the animation begins. These hug animations are designed to look right if the avatars are facing each other and squished together.

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Sunday Night Help Session at HUDDLES Headquarters

Sunday, July 27th, 2008

I’m going to make myself available for an open question and answer session at HUDDLES Headquarters tonight from 6pm PST to 8pm. We will be meeting on the island floor directly below HUDDLES Headquarters, the same location where many of you have picked up the Release Candidate of version 1.2.1.

Class Area HUDDLES Headquarters

We will be talking about the EZ Animator Deluxe. Topics will include:

  • New features of version 1.2.1
  • How to update your HUDDLE to the latest Release Candidate version
  • How to update your AO notecard to the ZHAO II format
  • How macros work with the EZ Animator Deluxe

I posted the transcript on the website.

Added New Page to Help: A Graphic Guide to the EZAD’s Buttons

Saturday, April 5th, 2008

I’ve added a new page to help. It’s an interactive graphical guide to the buttons on the EZAD.

Added New Page to Help: Animation Timings

Wednesday, March 19th, 2008

I added a new page to help on how to set specific timings for animations and dance sequences.

Question from the HUDDLES Forum

Wednesday, February 20th, 2008

A question from the HUDDLES Forum about the HUDDLES EZ Animator Deluxe.

Originally Posted by TearSong Vaughan

Ok this might be a really stupid question and I’m prolly overlooking something, but here it goes:

The dances: does huddles switch to the next dance as soon as a certain dance loop has ended or does it have a set time for each dance and then switches to the next? I’ve been loading my dances and it keeps switching somewhere in the middle of the dances, at least it looks that way to me. Is it possible to make it change to the next dance as soon as another dance has ‘ended’ so it won’t change in the middle of dances anymore? Or can anyone reccomend an interval time that works best with most sine wave dances?

You can set a time interval for each dance on your dance notecard (or just some of them). For any dance you want to add a specific time for add the number of seconds after it, like this:

caramel sundae|20
dip me in butterscotch|15.5
bailey’s fog|30.2

The number following the animation tells the HUDDLE how long to wait before going on to the next animation. Notice that you use decimal places to get even more precise.

You could even set up a sequence of animations:

cherries|10|monkeys|17.0|backflip|3.1

This macro will play each of these animations in turn, with pauses that correspond to the numbers in between.

You can also add [REPEAT] to the end of the macro and it will repeat indefinitely:

cherries|10|monkeys|17.0|backflip|3.1|[REPEAT]

The [REPEAT] command will be ignored when in Dance or Random mode though.

More Inventory Precautions

Monday, February 18th, 2008

Among the thousands of people who have been upgrading, I have had a couple of reports of inventory loss which fit a pattern. It’s hard to know when someone loses something exactly what goes wrong, however I have a hypothesis about moving large numbers of animations into a device like a HUDDLE and a recommendation.

After you have moved a large number of animations into a HUD or other device, let the HUD sit on the ground for a few minutes. It doesn’t have to be an hour, just an extra 5-10 minutes. This should give the server enough time to properly save the current status of the HUD, so that when you pick it up, you get all your animations too.

Again, I’m not certain about this, but it seems to fit my experience with the Asset Server: Sometimes if you pick something up shortly after you edit it, the changes you just made appear to be lost.

The last hurdle – help documents

Saturday, February 9th, 2008

I think that all the coding is done for version 1.2.0 of the EZ Animator Deluxe. I know many people will be excited by the last feature I added. It’s a way for you to hack the EZAD to add more than 10 dancers. In theory you could have up to 50 dancers, however in practice, because of lag, I wouldn’t recommend more than 20.
All these avatars are being controlled by one EZ Animator Deluxe
Now all I have to do is finish the new documentation. As you might know, I’m shifting all the help information to this website. There are several reasons for this. The most important reason is that I can update help more easily here on the web. Also, I can incorporate pictures and better text formatting to make the help easier to understand. And if you don’t understand something about a feature, you can add a question or comment. Finally, since it’s a webpage you can use tools like google translate to translate it into other languages. For instance, take a look at this page in German. To have a peek at what the new documentation will look like, click the link in the column to the right.

I’ve made a lot of progress on these help pages. I need to make a little more headway before I send out the new version to my beta testers. I hope to do that before the end of the weekend. If you would like to be a beta tester, IM me. I’d be happy to send you an advance copy as long as you are a current user.

Some questions from a customer

Thursday, November 15th, 2007

I recently received a private message from a customer who asked a couple about her EZ Animator Deluxe. Her first two questions have both come up before and I thought it might be worthwhile to post my answers here and add some graphics.

She writes:

  1. This is my biggest frustration. I have entered the stands into the config card correctly. I don’t get any script errors BUT I can’t figure out how to bring up the menu to choose stands! What button do I use to access different stands that are in my config? It is kind of a pain to load all animations and try to find the stand I want to use :-}
  2. It seems to be trial and error for me when I hit the open button. sometimes I get the notecards and sometimes I get the configs and I have not figured out what to do to so I know when I go to load things if I’m going to get the notecards menu or the config menu.

Here are my responses:

1. How can I choose my stand?

For sits, ground sits and walks, choosing which animation to use is easy. You click the button at the bottom of the AO buttons and then pick a number 1-5. The assumption is that you will pick one walk, sit or ground sit and not want it to change until you select a different one.

However the assumption for stands is completely different. Instead, an AO assumes that you will want to cycle through your stands, changing each one every 30 seconds or so. A lot of people, myself included, don’t like the cycling. I like to choose my stand depending on my mood.

But there is a way to do what you want. Set your stand time interval to 0 seconds (the button that looks like a watch next to the AO buttons). This will turn the cycling off. Then use the Next Stand button to choose which stand you want to use.

EZAD Guide AO Buttons

2. How come sometimes the load button brings up regular notecards and sometimes AO notecards?

There are actually two buttons to load notecards, I guess the confusing part is that they are in the same place and use the same icon. When you use the flip button, the little circular button, to flip between the regular dance buttons, the AO buttons and the admin buttons, you change which load notecard you are using.

For instance, if you have the Dance buttons showing (and see the All and Me buttons), then you can hit that load button to see the regular notecards, like the dance notecard. If you see the AO and Sit buttons, and hit the load button, you get those AO config buttons to choose from.

How to Manually Reset an EZ Animator

Sunday, April 29th, 2007

Your EZ Animator stopped working. The buttons seem frozen or it no longer animates you or your friend. You are getting a strange “run-time error”. Most likely, whatever is wrong can be fixed by resetting the scripts.

If you have an EZ Animator Deluxe and you are wearing it. You might try the /99reset command. However, if you are getting a script error, this will not work. Instead find a sandbox where you can build and do this:
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