Comments on: Reproducing the Detach Bug

By: Keiki Lemieux

Keiki Lemieux — Tue, 18 Nov 2008 16:22:39 +0000

Yes, there is, make sure you read this post:

http://imakehuddles.com/wordpress/2008/04/19/if-you-lose-inventory-make-sure-you-get-support-from-linden-lab/

And then send me an IM to let me know how it goes.

By: Arwydd Llewellyn

Arwydd Llewellyn — Mon, 17 Nov 2008 20:17:15 +0000

Last night I picked up my hud from the ground and wore it. It was a mistake; I wasn’t thinking. Today, I tried to detach it, and it apeared under the library. I couldn’t attach it. I then relogged and hey presto, it completely disappeared, along with all the no copy anims I’d spent a long time the previous evening inserting. I don’t suppose there’s anyway to get any of them back?

By: Keiki Lemieux

Keiki Lemieux — Wed, 29 Oct 2008 02:52:30 +0000

Zackary, these problems are thankfully rare, especially if you do not Wear things from the ground. It has never happened to me personally for instance. Yes it can happen, but it can happen with any attachment that you load up with animations. There is nothing special about the HUDDLES, except that people get pretty upset and vocal when they lose their favorite animation device.

Also, if you lose your HUD from this bug, you can often get it back. It takes some support from Linden Lab, but most of the time, the HUD comes back.

By: Zackary Braveheart

Zackary Braveheart — Tue, 28 Oct 2008 01:11:37 +0000

I was told about the Huddles HUD today and have been reading up about it for a while tonight. I decided I’d buy it but now I’m reading about this problem where people have lost so much money’s worth. I can imagine it being an easy slip to wear the Huddles from the ground without thinking. I do that just once and I could lose a lot. As I’m only a basic member I wouldn’t be able to contact support live. So this has scared me! Can someone convince me that it’s safe to purchase it? I do really want to after all I’ve been reading.

By: Keiki Lemieux

Keiki Lemieux — Thu, 12 Jun 2008 15:03:06 +0000

Menja, I’m so sorry. Be sure to vote for the other jira about providing Basic users a way to request a Directory Repair.

By: Menja Slade

Menja Slade — Thu, 12 Jun 2008 04:57:22 +0000

I lost recently my huddle with nearly 100 dances… and two quick huddles.. all within 4 days.. I did not know of the bug.. but I can recall that I filled new poses in too so I think I did exact this… detachign and attachign from the ground :-((((

that sucks so badly.. over 30k Linden just poofed.. and since i am no paying member I will ahve no support at all

By: Keiki Lemieux

Keiki Lemieux — Mon, 09 Jun 2008 01:45:46 +0000

Nepenthe, I highly recommend that you try to get a different person on Live Chat. Some of the customer service people are unaware of this fix. Yes, do a support ticket, refer them to my other post if they are confused, but I am personally aware of dozens of people who have gotten support from Live Chat, had this fix done and recovered their lost items. I know it sucks to keep going back to them. But I do not know of a single case of someone who has had the fix done and not recovered at least some of their items.

By: Nepenthe Sieyes

Nepenthe Sieyes — Mon, 09 Jun 2008 01:06:46 +0000

I didn’t lose mine from wearing on the ground. I almost never do that. Usually it’s lost by replacing one hud with another, though I’ve lost some just on detach. I went to live chat for help after I’d filed a support ticket and they told me to please keep using the ticket. My oh-so-helpful Linden told me he can’t help me at all.

By: Lesley Oceanlane

Lesley Oceanlane — Sun, 25 May 2008 20:23:15 +0000

This happened to me. I lost a Huddles Quick pose when I wore if from the ground instead of attaching it from my inventory.

By: Pilot McBride

Pilot McBride — Fri, 23 May 2008 04:10:12 +0000

Hug and a kiss Keiki for your work and the undisputed best product in SL. And to all who have input into this issue. (But I ain’t kissin’ blokes).