Reproducing the Detach Bug
Do not wear or attach a hud that is sitting on the ground (rezzed in world). Instead, right click on the object and choose Take, then wear it from your inventory.
Why?
Nock Forager found a way to reproduce the detach bug and posted it at jira.secondlife.com:
1. Open build menu.
2. rez new box object.
3. rename it “Object A”.
4. Attach “Object A” to Left hand.- Open inventory list and use filter key “object” make easier what will happen. -
5. You see “Object A” under the Objects folder.
6. Copy “Object A” and paste it in same folder.
7. Rename new “Object A” to “Object B”.
8. Drop “Object B” on floor (rez it).
9. Wear “Object B” directly from floor.Obserbed:
“Object A” dissapear from inventory.“Object B” appear under the Library folder as “worn on left hand”, but it just a shadow. You can’t rez it. And relogging make it completely disappear.
Should be:
“Object A” should remain under Objects folder as unweared.
“Object B” should located under Objects folder.
Notice that he is attaching these objects directly while they sit on the ground. This may not be the only way to trigger this bug, but it only reinforces what should be a law for HUDDLES users. Once again:
Do not wear or attach a hud that is sitting on the ground (rezzed in world). Instead, right click on the object and choose Take, then wear it from your inventory.
If you have suffered from this bug, please post a comment to confirm whether or not you ever wear your HUD directly from the ground.
Tags: jira, lost inventory, Second Life, wearing huds
May 20th, 2008 at 1:37 pm
[...] found some very interesting information on Keiki Lemieux’s blog this morning : Keiki posted some repro steps (discovered by Nock Forager) for consistently [...]
May 23rd, 2008 at 12:10 am
Hug and a kiss Keiki for your work and the undisputed best product in SL. And to all who have input into this issue. (But I ain’t kissin’ blokes).
May 25th, 2008 at 4:23 pm
This happened to me. I lost a Huddles Quick pose when I wore if from the ground instead of attaching it from my inventory.
June 8th, 2008 at 9:06 pm
I didn’t lose mine from wearing on the ground. I almost never do that. Usually it’s lost by replacing one hud with another, though I’ve lost some just on detach. I went to live chat for help after I’d filed a support ticket and they told me to please keep using the ticket. My oh-so-helpful Linden told me he can’t help me at all.
June 8th, 2008 at 9:45 pm
Nepenthe, I highly recommend that you try to get a different person on Live Chat. Some of the customer service people are unaware of this fix. Yes, do a support ticket, refer them to my other post if they are confused, but I am personally aware of dozens of people who have gotten support from Live Chat, had this fix done and recovered their lost items. I know it sucks to keep going back to them. But I do not know of a single case of someone who has had the fix done and not recovered at least some of their items.
June 12th, 2008 at 12:57 am
I lost recently my huddle with nearly 100 dances… and two quick huddles.. all within 4 days.. I did not know of the bug.. but I can recall that I filled new poses in too so I think I did exact this… detachign and attachign from the ground :-((((
that sucks so badly.. over 30k Linden just poofed.. and since i am no paying member I will ahve no support at all
June 12th, 2008 at 11:03 am
Menja, I’m so sorry. Be sure to vote for the other jira about providing Basic users a way to request a Directory Repair.