Archive for September, 2007

HUDDLES Rental Box – Beta Release

Tuesday, September 11th, 2007

I am ready to release the HUDDLES Rental Box. I’ve been testing this for about 4 months now at Animation Warehouse and it is now ready for public release. I do want to make sure I get some early feedback however and so I’m initially going to charge about a third of what the actual price will be. So for a limited time you can buy the system for only 99L.

As I said before, what prompted me to make this was the desire to get a mall rental script that only used 1 script per stall. It’s not as fully featured as some, but you would be hard pressed to find one that takes up as little script resources. On my sim it usually only uses 0.001 ms of time from the script scheduler (occasionally it has read 0.002 or 0.003).

It’s for sale at HUDDLES Headquarters and at OnRez.com.

I previously blogged about this product here

Getting the most from customer service in Second Life

Sunday, September 9th, 2007

I’ve come to realize that a good portion of what I’m actually selling in Second Life is customer service. My best selling product is the HUDDLES EZ Animator Deluxe. Although most of the features are easy to learn, it’s not uncommon for someone to get stuck, have a question or even break their EZ Animator in some way.

I decided when I started I was going to do my best to help any customer who needed it. I would answer questions, point them to information that would help and even walk them through set up procedures if necessary.

I try to be patient and pleasant when helping someone. But I have a few tips to customers who want help.

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Inventory loss in Second Life

Thursday, September 6th, 2007

Are there really only 155 people who care about inventory loss in Second Life? Why haven’t more people voted for this jira issue to be a priority?

Meta-Issue: Inventory Loss: issues, fixes, development